IT Service Reporting Lead

2 days ago


Salisbury, Wiltshire, United Kingdom Hortor Full time

We are seeking an IT Service Reporting Lead to join our team at Hortor in Salisbury. This full-time office-based position requires close collaboration with stakeholders and service owners to develop, maintain, and continuously improve the IT service catalogue.

As a key member of our team, you will be responsible for creating accurate reports and analytics to support informed decision-making. Your expertise will help us identify areas for improvement and drive process enhancements.

This role involves working closely with cross-functional teams to ensure seamless service delivery. You will analyze data, identify trends, and provide actionable insights to inform business strategy. With your analytical skills and attention to detail, you will help us make data-driven decisions that drive business growth.

The ideal candidate will have a strong understanding of reporting and analytics principles, as well as experience working with various data systems and tools. A bachelor's degree in a relevant field and 2+ years of experience in a related role are required.

In addition to a competitive salary of £55,000 - £65,000 per annum, you can expect a comprehensive benefits package, including pension scheme, life insurance, and access to professional development opportunities.

About Hortor:

Hortor is a leading organization dedicated to delivering exceptional service and innovation. Our commitment to excellence drives us to push boundaries and strive for continuous improvement. As a valued member of our team, you will have the opportunity to work on challenging projects, collaborate with talented professionals, and contribute to our mission of delivering outstanding results.



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