Order Management Specialist

1 week ago


Reading, Reading, United Kingdom CV-Library Full time

Overview

CV-Library seeks a highly motivated Order Management Specialist to oversee the entire order life cycle. This critical role involves serving as the primary point of contact for customer account and order management, ensuring seamless collaboration across various departments.

Responsibilities:

  • Manage customer accounts and orders, utilizing strong analytical and problem-solving skills to resolve any issues that may arise.
  • Collaborate with production, sales, shipping, and warehouse teams to ensure timely and accurate delivery of orders.
  • Maintain and update customer account data in SAP and ERP systems, ensuring compliance and accurate invoicing.
  • Support regional marketing communication efforts and contribute to customer satisfaction surveys.

Salary & Benefits

This exciting opportunity comes with a competitive salary of £16 per hour and a 35-hour workweek. We also offer a range of benefits, including a supportive and inclusive work environment, opportunities for professional growth and development, and a commitment to diversity and inclusion.



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