Customer Service and Sales Professional

2 weeks ago


Kettering, Northamptonshire, United Kingdom Randstad Delivery (GBS) Full time

Job title: Customer Service and Sales Professional

Location: Randstad Delivery (GBS)

Job type: 3 months initially

Pay rate: £12

Working mode: Mon-Fri, flexible hours (between 6 and 8 per day) between 07:30 and 17:30

Responsibilities:

  • Offering customer support to stakeholders
  • Receiving inbound calls from new and existing customers
  • Managing the input of orders and ensuring availability of product
  • Communicating with internal and external contacts in a clear and efficient manner
  • Providing resolutions to all queries raised
  • Signposting stakeholders in the right direction for queries you are unable to resolve
  • Handling any complaints in a quick and effective manner
  • Collaborating data into IT systems

Requirements:

  • Prior experience in a customer facing administrative role
  • Capacity to operate with minimal supervision
  • Strong IT literacy skills with MS Office
  • Experience with in house IT systems
  • Confident telephone manner
  • Strong verbal and written communication skills
  • Excellent interpersonal skills

Randstad Business Support is acting as an Employment Business i...



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