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Administrative Support Coordinator for Musculoskeletal Services

1 month ago

Runcorn, Halton, United Kingdom Warrington and Halton Teaching Hospitals NHSFT Full time
Job Summary

We are seeking an experienced Administrative Support Coordinator to provide comprehensive administrative support to our Musculoskeletal (MSK) Physiotherapy service. This full-time post will be responsible for managing telephone enquiries, supporting MSK Physiotherapy clinics and classes, and assisting with organisation of appointments and workload management.

About the Role

As an Administrative Support Coordinator, you will play a crucial role in ensuring the smooth operation of our MSK Physiotherapy service. Your primary responsibilities will include:

• Managing all incoming referrals, triaging them by a senior member of the physiotherapy team, and logging onto the system efficiently;

• Booking patient appointments and scheduling clinics;

• Undertaking general photocopying, distribution, and mail duties;

• Producing reports and relevant documents as requested, distributing them as appropriate;

• Monitoring and ordering items to replenish stock;

• Inputting patient information onto the computerised patient system;

• Managing secure archiving of documentation and disposal;

• Filing and maintaining copies of departmental records;

• Collating audit information for the manager as required.

About Us

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities, and our staff, and are committed to being a great place to receive healthcare, work, and learn.

Requirements

To be successful in this role, you will need to have:

• At least 12 months' relevant secretarial/administrative knowledge and experience;

• Essential skills including good communication skills, knowledge of Microsoft Windows Applications, customer service experience, good organisational skills, ability to work as part of a team, understanding of confidentiality and data protection, and ability to work on own initiative;

• Desirable skills including familiarity of medical terminology.

We offer a competitive salary of £28,000 - £31,000 per annum, depending on experience. If you are a motivated and organised individual who is passionate about delivering excellent administrative support, we would love to hear from you.