Business Leadership Manager

1 month ago


London, Greater London, United Kingdom The Estée Lauder Companies Inc. Full time
Estimated Salary: £40,000 - £60,000 per annum. The Business Director role is an exciting opportunity to join The Estée Lauder Companies Inc. as a key member of the team responsible for driving sales growth and customer engagement in the luxury beauty retail market. As a seasoned retail professional with expertise in fragrance and cosmetics, you will be responsible for leading a high-performing team of sales associates, ensuring exceptional customer service, and delivering results-driven sales strategies. Your passion for luxury beauty and commitment to excellence will make you an invaluable asset to our team.

About Us

We are a global leader in the beauty industry, dedicated to inspiring beauty within ourselves and others. Our vision is to empower people to unleash their full potential through the power of beauty.


Job Description
  • Lead a team of sales associates to achieve sales targets and provide exceptional customer service.
  • Develop and implement effective sales strategies to drive business growth and customer engagement.
  • Collaborate with cross-functional teams to ensure seamless execution of sales initiatives.
  • Maintain up-to-date knowledge of luxury beauty products and trends to provide expert advice to customers.

Key Responsibilities
  • Manage sales performance and customer satisfaction metrics.
  • Conduct regular coaching sessions to enhance sales skills and customer service.
  • Identify opportunities to improve operational efficiency and suggest solutions.
  • Promote company-wide initiatives to foster a culture of excellence and teamwork.

Requirements
  • Proven track record of success in luxury retail sales leadership roles.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Able to work effectively in a fast-paced environment with multiple priorities.
  • Demonstrated passion for luxury beauty and commitment to customer satisfaction.


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