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Supervisor - Customer Service Expert
2 months ago
About Little Vegas
We are a rapidly expanding entertainment company dedicated to providing top-notch customer service and creating an exceptional gaming experience for our customers.
Job Summary
We are seeking a highly motivated and customer-focused Supervisor to join our team. As a Supervisor, you will be responsible for ensuring that our customers receive exceptional service and support, and that our team members are equipped to deliver it.
Key Responsibilities
- Lead by example and demonstrate exceptional customer service skills
- Train and develop team members to provide outstanding customer service
- Monitor and improve customer satisfaction levels
- Collaborate with other departments to ensure seamless service delivery
- Identify and address customer complaints and concerns
Requirements
- Must be over 18 years of age
- Must be flexible to work mornings and evenings
- Must be prepared to work weekends and bank holidays
- Must be prepared to undergo a DBS background check
What We Offer
Paid overtime available