Credit Control and Treasury Manager

7 days ago

Sevenoaks, Kent, United Kingdom HandPicked Hotels Full time

About the Role:

The Credit Control and Treasury Manager will be responsible for overseeing the customer credit accounts across the Hand Picked Hotels group, ensuring payments are received within agreed terms, maintaining appropriate credit levels, and producing accurate debtor reports. This role will also manage the bank accounts for the group, ensuring sufficient liquidity levels, maximizing interest income, and reporting on cash movements.

Key Responsibilities:

  • Identify customer accounts with outstanding and overdue balances by analyzing reports from the Opera property management system.
  • Collaborate with hotel revenue and sales teams to resolve billing and payment disputes.
  • Build and maintain good working relationships with internal and external customers, ensuring excellent customer service.
  • Follow company processes to ensure payments are received within agreed terms, proactively contacting customers when accounts fall overdue.
  • Monitor and maintain customer account credit levels by performing regular credit checks.
  • Bring customer accounts with worsening credit scores or in breach of credit limits to the attention of the Group Financial Controller.
  • Provide guidance and training to internal teams on credit policies, processes, and best practices.

About You:

To be considered for this role, you will need recent experience in credit control, treasury, and people management within a finance team. A qualified or part-qualified accountant (ACA/ACCA/CIMA) would be beneficial, and study support will be available. You should have advanced user knowledge and experience of Microsoft Office products, including Excel, Word, and PowerPoint. Knowledge of and experience in using Opera PMS is essential for this role.

Benefits:

  • A competitive salary package of £50,000 basic plus company benefits.
  • Company pension scheme with a generous employer contribution.
  • Life assurance scheme.
  • Employee Assistance Program.
  • Study support towards a professional accountancy qualification.
  • Company Sickness Scheme Benefit.
  • 28 days holiday per year, including bank holidays.
  • Forward career progression, with access to our In House and external training programs.
  • £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink.
  • Annual loyalty awards.
  • Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.

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