Senior Service Operations Lead

18 hours ago


Newbury, West Berkshire, United Kingdom Capgemini Full time

We're seeking a highly skilled and experienced Senior Service Operations Lead to join our team at Capgemini. As a Senior Service Operations Lead, you'll be responsible for delivering exceptional service to our clients, while also driving process improvements and efficiency gains across our operations.

You'll work closely with our client-facing teams to understand their needs and develop tailored solutions that meet their requirements. Your excellent communication and interpersonal skills will enable you to build strong relationships with colleagues and clients alike.

This is a challenging but rewarding role that offers a competitive salary of £95,000 - £115,000 per annum, depending on experience, as well as opportunities for professional development and growth.

About the Role
  • Deliver exceptional service to clients
  • Drive process improvements and efficiency gains across operations
  • Work closely with client-facing teams to understand client needs
  • Develop tailored solutions that meet client requirements


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