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Ambulance Care Assistant
4 weeks ago
About the Role
We are seeking a highly skilled and compassionate Ambulance Care Assistant to join our team at EMED Group. As a key member of our patient transport team, you will play a vital role in ensuring the safe and efficient transportation of patients to and from medical appointments and healthcare facilities.
Key Responsibilities
- Transport patients to and from medical appointments and healthcare facilities, ensuring a high level of empathy and care at all times.
- Assist in the transportation of patients with challenging behavior and/or mental health illnesses.
- Build rapport with patients and their relatives/friends, providing effective communication and support.
- Responsible for lifting, securing, and helping patients in and out of the ambulance.
- Assist with the handing over of patients to appropriate staff on arrival at treatment centers/hospitals or to family/friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs, or similar both in and out of hospital and medical/commercial flights.
Requirements
- Committed to patient care and safety.
- Effective communicator and experience of communicating with others in emotional circumstances.
- Calm, considerate, and careful driver with no more than three penalty points on your license.
- Natural flair for team working and collaboration.
- Physically fit for patient handling and moving.
- Pass an Enhanced DBS check (company-funded).
- Ability to work flexible shifts.
- Familiar with the local and surrounding area.
What We Offer
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Unlimited mental health consultations.
- Unlimited physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings, and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Training and Development
We are committed to colleague development and will invest in your training, which includes First Aid and provides great opportunities to develop your career, skills, and experience through a variety of training programmes. On joining EMED Group, you will have two weeks of paid training that will cover a range of courses like safeguarding, infection control, health and safety, manual handling, and many more.
About Us
EMED Group is the largest Patient Transport and Care Partner to the NHS, with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health, and medical courier services.
EMED Group is committed to providing equal opportunities and endeavours to provide an inclusive and safe working culture for all.
