Ambulance Care Assistant

4 weeks ago

Burton upon Trent, Staffordshire, United Kingdom EMED Group Full time

About the Role

We are seeking an Ambulance Care Assistant to join our team at EMED Group, a leading Patient Transport and Care Partner to the NHS. As an Ambulance Care Assistant, you will play a vital role in transporting elderly, sick, and vulnerable service users to and from their medical appointments and between healthcare facilities.

Key Responsibilities

  • Transport service users to and from medical appointments and between healthcare facilities
  • Assist in the transportation of 'end of life' service users with empathy and care
  • Build rapport with patients and their relatives/friends through effective communication
  • Responsible for lifting, securing, and helping service users in and out of the ambulance
  • Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes
  • Transfer patients from beds to stretchers, chairs to chairs, or similar both in and out of hospital and medical/commercial flights
  • Assist service users with challenging behaviour and/or mental health illnesses
  • Ensure the ambulance is kept safe, clean, and tidy

Requirements

  • Committed to patient care and well-being
  • Effective communicator with experience of communicating with others in emotional circumstances
  • Calm, considerate, and careful driver with no more than three penalty points on your license
  • Natural flair for team working and collaboration
  • Physically fit for patient handling and moving
  • Pass an Enhanced DBS check (company-funded)
  • Ability to work flexible shifts
  • Familiar with the local and surrounding area

What We Offer

  • Life Assurance providing financial peace of mind and protection to the value of £5,000
  • 24/7 online/telephone GP consultation and access to prescriptions
  • 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway
  • Cash-plan benefits providing protection against illness and recuperation, including dental, optical, and chiropody
  • Unlimited mental health consultations
  • Unlimited physiotherapy consultations
  • Access to legal advice on domestic issues, e.g., motoring offences, wills, and probate, and personal injury
  • Financial guidance on retirement planning, tax savings, and state benefits
  • Long Service Recognition Scheme recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave
  • Values-based Internal Recognition Scheme with financial reward, leading to an annual recognition event
  • Refer a Friend recruitment incentive scheme with financial rewards
  • The EMED foundation providing support to colleagues and our local communities
  • Paid holiday entitlement
  • Pension Scheme
  • Blue Light Card
  • Uniform provided
  • EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements
  • Flu vaccination through an internal campaign in Autumn/Winter

Training and Development

We are committed to colleague development and will invest in your training, which includes First Aid and provides opportunities to develop your career, skills, and experience through various training programmes. On joining EMED Group, you will have two weeks of paid training covering a range of courses like safeguarding, infection control, health and safety, manual handling, and many more.

About Us

EMED Group is a leading Patient Transport and Care Partner to the NHS, with over 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing of people across our local communities by providing transport that supports patient care, community support, secure mental health, and medical courier services.

We are committed to providing equal opportunities and endeavour to provide an inclusive and safe working culture for all.

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