Soft Facilities Management Specialist

1 month ago


Birmingham, Birmingham, United Kingdom Venn Group Full time

We are seeking a skilled Soft Facilities Management Specialist to oversee the quality and compliance of Soft Facilities Management (FM) services, including cleaning, catering, pest control, and security, under the organisation's PFI contract.

The successful candidate will have:

  • Experience in Soft FM services within a healthcare environment
  • Proven ability to manage service contracts, audits, and performance evaluations
  • Strong communication, leadership, and problem-solving skills
  • Knowledge of regulatory requirements and infection prevention control

The role involves leading audits, managing KPIs, ensuring adherence to national standards, and improving service delivery.

Key responsibilities include:

  • Leading and managing PLACE assessments and audits of Soft FM services
  • Coordinating and monitoring service quality, ensuring compliance with national standards
  • Managing KPI systems, performance metrics, and addressing escalated queries related to the PFI agreement
  • Ensuring organisation-wide adherence to cleanliness and food safety standards

The ideal candidate will have a degree or equivalent in Facilities Management (HNC Level or higher) and a proven track record in Soft FM services.


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