Scheme Manager Non Residential

1 week ago

Letchworth, Hertfordshire, United Kingdom Home Group Full time

About the Role

We are seeking a skilled and compassionate Scheme Manager to join our leasehold retirement team at Home Group. As a Scheme Manager, you will play a vital role in ensuring the smooth running of our retirement community, providing support to our customers to live independently in their own homes.

Key Responsibilities

  • Manage the scheme on behalf of our residents, ensuring that our buildings are safe, secure, and meet required safety standards.
  • Provide visibility on the scheme, engaging with customers, responding to calls, and providing a warm, safe, and welcoming environment.
  • Ensure communal areas are clean, safe, and welcoming, supporting our customers to socialize and enjoy their community spaces.
  • Work with partner contractors for repairs and maintenance works, sourcing suitable local suppliers when needed.
  • Signpost customers to relevant services to support their welfare and make a positive impact on their lives.
  • Support our sales team when a new property becomes available, interviewing new potential customers and providing a warm welcome.

What We Offer

  • A competitive salary and great benefits, including a health cash plan and over 800 high street discounts.
  • A generous pension scheme with life insurance and opportunities for career growth and development.
  • A supportive and inclusive work environment, with a focus on diversity and inclusion.
  • The chance to make a real difference in the lives of our customers and contribute to a great place to work.

About Home Group

At Home Group, we are committed to providing high-quality services to our customers, and we are looking for talented individuals who share our values and passion for making a difference. If you are a motivated and compassionate individual who is looking for a rewarding career, we encourage you to apply for this exciting opportunity.

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