Repayment Solutions Expert
2 days ago
Estimated Salary: £30,000 - £40,000 per annum.
We are seeking an experienced and results-driven Repayment Solutions Expert to join our team at Brook Street. As a Repayment Solutions Expert, you will be responsible for developing and implementing effective repayment strategies, working closely with customers to deliver tailored solutions that meet their unique financial needs.
About the Role:
- Develop Effective Repayment Strategies: Collaborate with customers to understand their financial situations and develop personalized repayment plans that cater to their unique needs.
- Manage Repayment Programs: Oversee the implementation of repayment programs, ensuring timely payment and resolving any issues that may arise.
- Communicate Effectively: Maintain regular communication with customers, responding promptly to inquiries and addressing concerns in a professional and empathetic manner.
Requirements:
- Proven experience in customer-facing roles.
- Excellent communication and interpersonal skills.
- Ability to analyze complex financial data and develop effective solutions.
- Knowledge of financial regulations and compliance.
Benefits:
- Quarterly Performance-Based Bonuses: Receive bonuses based on individual performance.
- Work-Life Balance: Enjoy a 5 p.m. finish every Friday.
- Holidays: 22 days plus bank holidays (up to 25 days with service).
- Comprehensive Benefits: Life cover, dental plans, pension, and more.
- Perks: Discounts, free GP and counseling services, and referral rewards.
- Career Development: Ongoing coaching, feedback, and training.
- Social Events: Participate in team-building activities, parties, and more.
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