Hospitality Specialist Graduate Programme

4 weeks ago

London, Greater London, United Kingdom The Dorchester Full time

Unlock Your Potential with The Dorchester Collection

Are you passionate about delivering exceptional guest experiences and growing your career in hospitality? We invite you to join our Graduate Programme, a dynamic opportunity designed to fast-track your development into a supervisory role.

As a Graduate, you will embark on a unique journey, working in one of our world-renowned hotels and being supported by our senior leaders to develop the technical and behavioural skills aligned to becoming a hospitality specialist. You will have the opportunity to work across our Dorchester Collection UK hotel and choose from three options: based in the town at The Dorchester or 45 Park Lane, based in the country at Coworth Park, or our extended 18-month programme with accommodation support provided.

What You'll Do

  • Complete a 12-month programme (two six-month rotations) in an operational role in our rooms divisions or 18 months (two nine-month rotations) in operational roles in both town and country.
  • Curate individual guest experiences through your vibrant personality and expertise, as our guests trust that you are informed and able to enhance their experience.
  • Connect with our Senior Leadership team through mentorship from the Executive Committee for networking, support, and guidance to become a legendary leader.
  • Partner with our L&D team for regular 1-2-1 training and workshops to develop you into a highly skilled leader to lead and motivate teams to deliver the ultimate guest experience.
  • Participate in a variety of taskforce opportunities across Dorchester Collection and events such as Chelsea Flower Show and Royal Ascot.
  • Attend Finance and Revenue (budget and P&L), Sales, People & Culture, Corporate office, and guest experience sessions as learning is the forefront of each Dorchester Collection hotel.
  • Work on specific industry and development projects including a personal focus and business focus project.
  • Attend a trip to Switzerland where you will receive a Global Management Certificate in Leading and Embracing Organizational Change from Swiss Education Group.
  • Work your way up from an operational front-line role to a supervisory role and graduate into a full-time permanent position at one of our three hotels.

What You'll Bring

Essential Skills

  • Strong verbal communication skills
  • Keen passion for growing and developing within Hospitality
  • Respect towards colleagues and guests
  • Strong customer service ethic

What You'll Get

As a Graduate, here are just some of the great benefits you will receive:

  • Complimentary stays with breakfast at Dorchester Collection Hotels every year.
  • 50% off food and beverages at selected bars and restaurants within the Dorchester Collection.
  • Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
  • Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
  • Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
  • Referral Bonus: Earn a £1000 bonus when you recommend a friend.
  • Well-being Support: Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at PeopleAndCultureLondon.UK@dorchestercollection.com

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