Hospitality Specialist Graduate Programme

1 week ago

London, Greater London, United Kingdom The Dorchester Full time

At The Dorchester, we're committed to fostering a culture of excellence and inclusivity, where our employees feel valued, respected, and empowered to grow. Our Graduate Programme is designed to fast-track talented individuals in achieving a supervisory role, with a unique opportunity to become celebrated as the best in their field.

As a Graduate, you'll embark on a dynamic journey, working in one of our world-renowned hotels and supported by senior leaders to develop technical and behavioral skills aligned with becoming a hospitality specialist. You'll gain exposure to an array of training materials delivered by our Learning & Development team, supported through our Dorchester Collection Learning Academy.

Throughout your time as a Graduate, you'll have the opportunity to work across our UK hotels, with three options to choose from: based in the town at The Dorchester or 45 Park Lane, or based in the country at Coworth Park. You'll complete a 12-month programme with two six-month rotations in an operational role in our rooms divisions or an 18-month programme with two nine-month rotations in operational roles in both Town & Country.

Key Responsibilities:

  • Curate individual guest experiences through your vibrant personality and expertise, as our guests trust that you are informed and able to enhance their experience.
  • Connect with our Senior Leadership team through mentorship for networking, support, and guidance to become a legendary leader.
  • Partner with our L&D team for regular 1-2-1, training, and workshops to develop you into a highly skilled leader to lead and motivate teams to deliver the ultimate guest experience.
  • Participate in various taskforce opportunities across Dorchester Collection and events such as Chelsea Flower Show and Royal Ascot.
  • Attend finance and revenue sessions, sales, people & culture, corporate office, and guest experience sessions to stay at the forefront of each Dorchester Collection hotel.
  • Work on specific industry and development projects, including a personal focus and business focus project.
  • Attend a trip to Switzerland to receive a Global Management Certificate in Leading and Embracing Organizational Change from Swiss Education Group.

What You'll Get:

  • Complimentary stays with breakfast at Dorchester Collection Hotels every year.
  • 50% off food and beverages at selected bars and restaurants within the Dorchester Collection.
  • Employee perks, including private financial advice, and eye care vouchers.
  • Training and development opportunities to advance in your career, including apprenticeships from Level 2 to Hospitality Degree Level 5.
  • Social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
  • A referral bonus of £1000 when you recommend a friend.
  • Well-being support through immediate advice and guidance.

At The Dorchester, we celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at PeopleAndCultureLondon.UK@dorchestercollection.com

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