Guest Experience Supervisor

4 weeks ago


London, Greater London, United Kingdom Fulham Pier Full time
Fulham Pier

Located along the Thames, we've created a unique destination that offers something for everyone. Whether it's a morning yoga session, a coffee break, or a pizza-making class, our venue is the perfect spot to relax and unwind.

As a Guest Experience Supervisor, you'll be the face of our brand, ensuring that every visitor has a memorable experience. You'll work closely with our team to deliver exceptional service, exceeding expectations at every opportunity.

Key responsibilities include:

  • Providing leadership and support to the Guest Experience team
  • Ensuring a seamless consumer experience at the venue and through our communication channels
  • Collaborating with the Head of Guest Experience & Guest Experience Manager to deliver best-in-class guest experience

We're looking for someone who is passionate about delivering exceptional service, has a keen eye for detail, and is able to work well under pressure. If you're a team player who is committed to excellence, we'd love to hear from you.



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