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We are seeking a highly skilled and experienced Head Luggage Porter / Lobby Manager to join our team at art'otel London Hoxton. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:- Provide personalized service to guests, ensuring their needs are met and exceeded.
- Manage the luggage porter team, ensuring efficient and effective service delivery.
- Collaborate with other departments to ensure seamless guest experience.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Conduct regular audits to ensure compliance with hotel policies and procedures.
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- Access to exclusive employee discounts and perks.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Apply now to join our team and take your career to the next level"}
