Cloud Infrastructure Specialist

2 weeks ago


Hull, Kingston upon Hull, United Kingdom NewVerus Full time

About NewVerus:

NewVerus is seeking a highly skilled Cloud Support Analyst to join our dynamic team.

About the Role:

This Cloud Support Analyst position plays a critical role in evolving and simplifying our systems, diagnosing and isolating issues, implementing solutions and driving efficiencies across the organisation.

Key Responsibilities:

  • Collaborate with our business units to scope and deliver internal Cloud IT projects.
  • Manage and support Cloud deployment for external customers as well as internal.
  • Support end-users and stakeholders.
  • Manage and support internal IT systems and infrastructure.
  • Maintain an accurate inventory of hardware and software assets.
  • Create and maintain documentation for cloud environments, support procedures, and troubleshooting guides.
  • Provide training to end-users on cloud applications and tools.
  • Assist with the integration of cloud-based applications with existing systems.
  • Evaluate and ensure cloud services adhere to security policies and best practices.

Requirements:

A bachelor's degree in an IT-related field or similar IT industry experience.

Essential Skills:

  • At least three years of experience in Cloud IT operations/administration/support role.
  • A good understanding of Cloud technologies and concepts.
  • Business proficiency in English.
  • Excellent communication skills.
  • Ability to work with both technical and non-technical audiences.
  • Strong troubleshooting and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Knowledge of IT service management frameworks and tools in an enterprise setting.
  • Certifications in Microsoft Azure, M365, Microsoft Teams are beneficial.
  • Experience with automation and scripting.
  • Passion for learning and innovation.

Preferred Skills:

ERP, or other Business Management Software.

Compensation and Benefits:

Negotiable with a competitive bonus structure.

Equal Opportunity Employer Statement:

NewVerus is committed to creating a diverse environment and is an equal opportunity employer.



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