Revenue Assurance Officer

4 days ago


Milton Keynes, Milton Keynes, United Kingdom Greater Anglia Full time
About the Opportunity

We are seeking a skilled Revenue Assurance Officer to join our revenue protection team at Greater Anglia. This is an exciting opportunity to contribute to the success of our business by ensuring the integrity of our ticketing system and minimising revenue losses.

Key Responsibilities:

  • To conduct regular audits of our ticketing system to ensure compliance with company policies and procedures.
  • To investigate instances of fraudulent travel and take appropriate action to minimise loss of revenue and reduce the risk of further fraudulent behaviour.
  • To work collaboratively with colleagues to develop and implement effective revenue protection strategies to achieve company objectives for minimising ticketless travel and improving customer satisfaction measures.

Requirements:

  • Strong analytical skills to identify patterns and trends in revenue protection data.
  • Excellent communication and interpersonal skills to work effectively with colleagues and stakeholders.
  • Able to work independently with minimal supervision and as part of a team.
  • High level of numeracy and literacy skills.

Benefits

The successful candidate will receive a competitive salary of £40,420 per annum, plus a range of benefits including a defined benefit pension scheme, free travel on all Greater Anglia trains, and retail discounts.

About Us

Greater Anglia is a leading transportation provider in the UK, operating a network of trains and stations across the country. We pride ourselves on providing excellent customer service and are committed to minimising revenue losses through effective revenue protection strategies.


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