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IT Recovery Lead

1 month ago

Edinburgh, Edinburgh, United Kingdom Lloyds Bank plc Full time

We are seeking a highly skilled IT Recovery Lead to join our team at Lloyds Bank plc. As a key member of our Payment Services Platform (PSP), you will be responsible for leading the IT recovery process after system outages, incidents, or disasters.

Key Responsibilities
  • Lead multi-functional teams in coordinating recovery activities and ensuring minimal downtime and service disruptions.
  • Act as the main point of contact for major IT incidents.
  • Collaborate with IT teams, vendors, and partners to fix and resolve issues.
  • Work closely with business units to understand their requirements and ensure IT recovery plans align with business continuity strategies.

Requirements:

  • A good understanding of IT infrastructures, including servers, networks, databases, cloud environments, etc.
  • Familiarity with incident management and business continuity software.
  • Demonstrable experience leading recovery teams in high-pressure situations.
  • Technical skills, preferably exposure to SPLUNK and Dynatrace monitoring tools, Service Now, Jira, ITIL, Scrum, and Kanban.

About Us

Lloyds Bank plc is the UK's leading provider of current accounts, savings, personal loans, credit cards, and mortgages, with over 40% of the nation's domestic payments passing through our systems.

Benefits

  • A generous pension contribution of up to 15%.
  • An annual performance-related bonus.
  • Share schemes, including free shares.
  • Benefits tailored to your lifestyle, such as discounted shopping.
  • 30 days' holiday, plus bank holidays.
  • A range of wellbeing initiatives and generous parental leave policies.

The salary for this role is £62,874 - £69,860, plus an additional on-call allowance.