Head of Operations Lead
1 month ago
The Head of Operations Lead will be responsible for overseeing service delivery, ensuring alignment with company goals and fostering a positive work environment. This role involves:
- Strategizing and executing service delivery plans to meet client expectations.
- Maintaining high levels of client satisfaction through effective project management.
- Managing budgets and resources to optimize performance.
- Implementing process improvements and best practices (ITIL, SDI).
- Providing regular performance reports and insights.
- Cultivating a supportive work environment that promotes employee engagement.
- Adopting a flexible, hybrid working schedule - 3 days office, 2 days remote.
- Minimum 5 years of experience in service delivery within an MSP setting.
- Demonstrated expertise in policy implementation and review.
- Proven track record in budget management and resource allocation.
- Flexible working arrangement to accommodate varying needs.
- Estimated salary range: £65,000 - £85,000 per annum.
- Award-winning paid annual leave and bank holiday package.
- Comprehensive private medical insurance or the option to purchase coverage.
- Inclusive perks such as quarterly and annual staff recognition programs, sponsored social events, and referral incentives.
- Ongoing professional growth opportunities.
- High-end coffee machine station.
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Head of IT Operations
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Ltd Full timeAbout the Job:We have an exciting opportunity for a Head of IT Operations to join our team at Head Resourcing Ltd in Edinburgh. The successful candidate will be responsible for leading our IT function into its future state, interpreting the current IT strategy, and ensuring smooth delivery of the IT transformation programme.The role requires an accomplished...
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Lead Operations Coordinator
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Full timeAbout UsHead Resourcing is a dynamic organization seeking a skilled professional to fill the role of Lead Operations Coordinator.Job DescriptionThis position involves managing multiple projects, collaborating with the team, and developing new strategies to drive growth. Key responsibilities include:
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Head of IT Transformation Lead
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Full timeJob OverviewWe are seeking an experienced Head of IT Transformation Lead to drive the transformation project forward at Head Resourcing. This hybrid role is based in Edinburgh, with an estimated salary of up to £72,000 + benefits.This exciting opportunity will involve leading eight IT colleagues, the wider transformation team, and providing exceptional IT...
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Strategic Operations Lead
1 week ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Full timeAs a Strategic Operations Lead, you will be responsible for driving culture changes to improve collaboration amongst teams and with customers and suppliers. This is a hybrid position, requiring three days on-site work across Scotland and two days of remote work.The successful candidate will lead multi-disciplinary teams to deliver successful projects to...
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Head of IT Operations Leader
1 day ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Ltd Full time**Job Overview**We are seeking an accomplished IT Manager and Leader to join Head Resourcing Ltd in Edinburgh. The successful candidate will lead our IT function into its future state, interpreting the current IT strategy, and ensuring smooth delivery of the IT transformation programme.Responsibilities:Leading the IT functionInterpreting the current IT...
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Head of Technology Operations
23 hours ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Ltd Full timeYour New ChallengeHead Resourcing Ltd is seeking an exceptional Head of IT And Technology Transformation to lead our technology team in Edinburgh. As a key member of our leadership team, you will be responsible for developing and implementing our technology strategy. This involves leveraging your expertise in implementing ERP systems, managing IT teams, and...
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Head of IT Services Manager
11 hours ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Ltd Full timeJob OverviewAt Head Resourcing Ltd, we are looking for a skilled Head of IT Services Manager to oversee the IT function and lead the IT transformation project. The ideal candidate will have a proven track record in IT management, with experience in managing service desk operations and IT engineering teams.The role involves leading all aspects of cyber...
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Security Operations Lead
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Full timeSecurity Operations LeadWe are looking for a seasoned Security Operations Lead to join our Cyber Security team in Edinburgh. In this role, you will drive innovation and enhance security capabilities in our SOC environment. You will be responsible for leading initiatives to bolster security measures, optimize response times, and innovate solutions that...
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IT Transformation Lead
7 days ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Full timeAbout the RoleWe are seeking an experienced IT professional to drive the transformation project forward at Head Resourcing. This exciting opportunity involves leading eight IT colleagues and providing exceptional IT services to the organisation.The successful candidate will be responsible for interpreting the current IT strategy, ensuring cyber security,...
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Head of IT Transformation
1 week ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Ltd Full timeJob Overview: Head Resourcing Ltd is seeking an experienced IT leader to fill the role of Head of IT Transformation. The ideal candidate will have a strong background in IT management and a proven track record of delivering successful IT projects.Job Description:The successful candidate will be responsible for leading the IT transformation programme, which...
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Project Manager Lead
1 week ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Full timeCompany OverviewWe are Head Resourcing, a leading business change consultancy partnering with clients to drive culture changes and improve collaboration.
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IT Transformation Lead
22 hours ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Ltd Full timeJob DescriptionWe are seeking a skilled IT Transformation Lead to join our client, a well-established professional body in Edinburgh. As Head of IT, you will lead the successful implementation of an ERP system or best-of-breed solutions for medium to large-scale organisations.This is an excellent opportunity to drive transformation and lead the IT function...
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Senior Operations Manager
1 week ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Full timeSenior Operations Manager Job DescriptionThis role is responsible for leading multi-disciplinary teams to deliver successful projects in the construction or utilities industry.The ideal candidate will have experience working with clients in the mentioned sectors and possess excellent project management skills.Key Responsibilities:Develop and implement...
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Head of Digital Products
1 month ago
Edinburgh, Edinburgh, United Kingdom Motability Operations Full timeAbout the RoleWe are seeking an experienced Head of Digital Products to join our team at Motability Operations. As a key member of our leadership team, you will be responsible for developing and executing our digital product strategy, ensuring it aligns with our company's overall vision and goals.The successful candidate will have a proven track record of...
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Cyber Security Operations Centre Specialist
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Full timeCyber Security Operations Centre SpecialistHead Resourcing is seeking an experienced Cyber Security Operations Centre Specialist to join our Edinburgh-based tech for good client.The ideal candidate will have at least 5 years of experience in Cyber Security, ideally within a SOC environment, and possess expert knowledge of IT security best practices, attack...
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Head of IT Service Delivery
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Ltd Full timeJob OpportunityWe are seeking an accomplished Head of IT Service Delivery to lead our IT function in Edinburgh. This is an interim role requiring exceptional leadership and technical expertise in IT applications.The ideal candidate will have a strong background in security, cloud computing, and Microsoft environments. They will also have experience in...
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IT Transformation Lead
5 days ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Ltd Full timeJob OverviewWe are seeking an experienced IT Transformation Lead to join our client in Edinburgh. As Head of Digital Infrastructure, you will lead the successful implementation of a transformation project, driving the IT function into its future state.This is an excellent opportunity to push through change and make a lasting impact on the organization's...
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Project Lead Scotland
1 week ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Full timeJob Title: Project Lead ScotlandWe are seeking an experienced professional to lead multi-disciplinary teams in delivering successful projects to clients in the construction or utilities industry.About the Role:This hybrid position requires three days of on-site work across Scotland and two days of remote work, focusing on driving culture changes to improve...
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Cyber Security Operations Centre Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Full timeOur tech for good client, Head Resourcing, is seeking a seasoned Cyber Security Operations Centre Specialist to bolster security measures and drive innovation in their Edinburgh-based SOC.As the subject matter expert in SIEM, SOAR, EDR, and Cloud Security, you'll lead initiatives to optimize response times, innovate solutions that safeguard critical data,...
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Head of Digital Innovation
24 hours ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Ltd Full timeJob Overview: We are seeking a highly skilled IT professional to join our team as Head of Digital Innovation. The successful candidate will have a strong background in IT management and a proven track record of delivering successful IT projects.Key Responsibilities:Lead the IT transformation programme, focusing on innovation and efficiency gainsDevelop and...