Experienced Lead Restaurant Manager for High-End Hospitality

2 weeks ago


Birmingham, Birmingham, United Kingdom Constellation Careers Full time £20

**Lead Hospitality Manager Opportunity**

Constellation Careers, a renowned hospitality brand, is seeking an exceptional Lead Hospitality Manager to lead our premium hospitality operations at a world-class stadium.

This is a unique chance to drive top-notch service delivery, manage high-energy matchday experiences, and make a lasting impact on our guests.

The Role

  • Oversee matchday operations, ensuring quality and efficiency in premium dining areas.
  • Manage and motivate a team of hospitality staff, fostering a professional and upbeat environment.
  • Engage directly with clients, VIPs, and guests to deliver exceptional service and resolve issues efficiently.
  • Work with senior management to meet service and revenue targets, maintain stock, and optimize operations for each event.

Key Qualities We're Looking For

  • A seasoned leader with at least 3-5 years of experience in hospitality management, ideally in a high-volume or premium setting.
  • An exceptional communicator with the ability to engage, motivate, and manage relationships across all levels.
  • Calm and composed, with strong problem-solving skills and an unyielding commitment to delivering an unforgettable guest experience.
  • Flexible and reliable, available for the majority of home matchdays for the season.

Why You'll Love Working with Us

  • Be part of a dynamic team that delivers exceptional experiences.
  • Lead with impact, managing a high-profile team in a world-class stadium.
  • Develop your skills through ongoing training and access to masterclasses.
  • Enjoy competitive compensation and recognition for leading a world-class team.


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