Gatehouse Operations Coordinator

1 day ago


Lutterworth, Leicestershire, United Kingdom Wayfair Full time
Job Title: Gatehouse Administrator

Location: Lutterworth

Shift: 4 on 4 off

Working Hours: 6:00 - 16:00

Pay Rate: £13.81 per hour

Contract Type: 9 months Fixed Term

As a Gatehouse Administrator at Wayfair, you will play a crucial role in ensuring the smooth operation of our UK Distribution Centre. Your primary responsibility will be to manage site access and maintain accurate records of all entries and exits.

Key Responsibilities:

  • Monitor and control the entry and exit of vehicles, to and from the facility.
  • Maintain accurate records of incoming and outgoing vehicles, including details such as vehicle registration, driver details, time of entry/exit, and cargo information.
  • Provide assistance and information to drivers, in a professional and courteous manner.
  • Direct and manage the flow of traffic within the facility to prevent congestion and ensure the smooth movement of vehicles.
  • Liaise with warehouse and logistics staff to coordinate vehicle movements, ensuring efficient loading and unloading processes.

Requirements:

  • Proven success operating within an administrative, transport and/or operational support role. Ideally gained within a similar environment such as transport, distribution, logistics, supply chain.
  • Strong customer service approach, someone who quickly builds rapport and consistently delivers a positive customer experience.
  • Effective communication skills (both verbally and written) for liaising with 3rd party suppliers, internal members and visitors.
  • Excellent organizational skills and ability to prioritize tasks effectively, especially during busy periods.
  • Good IT skills with comfort in Google Suite or similar office software.
  • Ability to handle ad-hoc issues that may arise outside of core business.

At Wayfair, we value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. We are an equal opportunity employer and do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.


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