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Gatehouse Administrator

2 months ago


Lutterworth, Leicestershire, United Kingdom AMEX Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Gatehouse Administrator at our UK Distribution Centre. As a key member of our operations team, you will be responsible for managing site access and ensuring the smooth movement of vehicles.

Key Responsibilities
  • Monitor and control the entry and exit of vehicles, maintaining accurate records of incoming and outgoing vehicles.
  • Provide exceptional customer service to drivers, responding to queries and resolving issues in a professional and courteous manner.
  • Liaise with warehouse and logistics staff to coordinate vehicle movements, ensuring efficient loading and unloading processes.
  • Direct and manage the flow of traffic within the facility to prevent congestion and ensure the smooth movement of vehicles.
Requirements
  • Proven experience in an administrative, transport, or operational support role, ideally within a similar environment.
  • Strong customer service skills, with the ability to build rapport and deliver a positive customer experience.
  • Effective communication skills, both verbally and written, for liaising with 3rd party suppliers, internal members, and visitors.
  • Excellent organizational skills, with the ability to prioritize tasks effectively, especially during busy periods.
  • Good IT skills, with comfort in Google Suite or similar office software.
What We Offer

We offer a competitive salary and a dynamic work environment that values innovation and teamwork. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.