Gatehouse Administrator

13 hours ago

Lutterworth, Leicestershire, United Kingdom AMEX Full time
Job Title: Gatehouse Administrator

We are seeking a highly organized and customer-focused individual to join our team as a Gatehouse Administrator at our UK Distribution Centre.

Key Responsibilities:
  • Monitor and control the entry and exit of vehicles, ensuring smooth traffic flow and efficient loading and unloading processes.
  • Maintain accurate records of incoming and outgoing vehicles, including details such as vehicle registration, driver information, and cargo data.
  • Provide exceptional customer service to drivers, responding to queries and resolving issues in a professional and courteous manner.
  • Liaise with warehouse and logistics staff to coordinate vehicle movements, ensuring seamless operations and minimizing congestion.
Requirements:
  • Proven experience in an administrative, transport, or operational support role, preferably in a similar environment.
  • Strong customer service skills, with the ability to build rapport and deliver a positive customer experience.
  • Effective communication skills, both verbal and written, for liaising with 3rd party suppliers, internal teams, and visitors.
  • Excellent organizational skills, with the ability to prioritize tasks effectively and manage multiple responsibilities.
  • Good IT skills, with comfort using Google Suite or similar office software.
What We Offer:

As a Gatehouse Administrator at Wayfair, you will have the opportunity to work in a dynamic and fast-paced environment, contributing to the smooth operation of our UK Distribution Centre. We offer a competitive salary, opportunities for professional growth and development, and a collaborative team environment.

Wayfair is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive workplace, where everyone can thrive and reach their full potential.

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