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Administrative Support Specialist

2 months ago


Coulsdon, Greater London, United Kingdom The Retail Appointment Live Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our Transport team as a Transport Partner. In this role, you will provide administrative support for operational transport activities and initiatives, ensuring seamless communication between our Customer Delivery Drivers and the Customer.

Key Responsibilities
  1. Coordinate vehicle movements within the yard, ensuring timely and safe departures.
  2. Update systems accurately to record vehicle maintenance, safety, and compliance data.
  3. Support drivers in achieving exceptional Customer Experience through effective communication and coordination.
  4. Monitor and track transport-related KPIs, identifying areas for improvement.
Requirements
  • Experience using computer programs, including Google Sheets and Docs.
  • Excellent Customer Telephone manner and communication skills.
  • Previous experience in an office or clerical role in a distribution/transport environment.
  • Ability to process and input data accurately.
What We Offer

As a Transport Partner with The Retail Appointment Live, you will enjoy a competitive salary, 25% discount at John Lewis, and 20% discount at Waitrose. Our Partnership offers a comprehensive pension scheme, excellent work-life balance, and a range of benefits to support your well-being and career development.