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Crisis Support Specialist
2 months ago
About the Role
We are seeking a skilled Crisis Support Worker to join our team at Bradford Council. As a Crisis Support Worker, you will play a vital role in delivering one-to-one crisis support to clients face to face or over the telephone.
Main Responsibilities
- Deliver one-to-one support sessions to people in mental health crisis.
- Work in a recovery-focused and person-centred way, building confidence and helping individuals move forward.
- Manage referrals, book appointments, and conduct follow-up calls after crisis sessions.
- Make onward referrals and signpost where necessary.
- Assist in risk assessments with multi-disciplinary staff, highlighting any changes in clients' presentation relevant to their safety plan and feedback accordingly.
- Participate in shift handover and team meetings.
- Offer outreach sessions within the community, such as at care homes, community centres, schools, and in client homes.
- Liaise with professionals and organisations across the district, including referrers and partners.
- Ensure accurate and timely recording of client notes and information.
- Work in line with all relevant safeguarding policies and procedures, escalating concerns appropriately.
Values and Behaviours
- Create and maintain a culture of respect, challenging and rooting out discrimination and stigma.
- Demonstrate a consistent belief in people and tenacity in supporting individuals to improve their future.
- Be passionate about our work and inspire others to feel the same.
- Be committed to doing things well and always look for opportunities for improvement.
- Model excellent partnership and team working.
About Us
Bradford Council is a leading provider of crisis support services, dedicated to helping individuals in mental health crisis. Our team is passionate about delivering high-quality support, and we are seeking like-minded individuals to join us.
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