Strategic Supporter Journey Designer

3 weeks ago


Central London, United Kingdom Brooke Full time
Role Overview
As a key member of the Brooke team, we are seeking a highly skilled Supporter Journeys Manager to join our FundComm department. This is an exciting opportunity for someone to take on a new challenge and make a significant impact on our supporter engagement strategy.

About You
We're looking for someone who is organised, target-driven, and has strong experience in coordinating cross-team projects. You will be responsible for designing and delivering automated supporter journeys across all channels, including email and SMS marketing platforms. Your role will also involve advising and governing all FundComm automated journeys and online forms to ensure they maximise engagements, income, and conversions.

Your Key Responsibilities
* Design and deliver automated supporter journeys using Dynamics 365 marketing platform
* Collaborate with FundComm teams to create and support delivery of a cohesive automated Supporter Journeys Strategy
* Oversee testing program on website and online conversion forms
* Ensure all journeys are designed to meet FundComm goals while providing an optimal supporter experience
* Line manage the Supporter Engagement & Experience Officer and Senior Journeys Officer

What We Offer
* Competitive salary: £45,000 - £55,000 per annum
* Flexible working options to best support our staff
* Opportunities for professional growth and development

How to Apply
If you have the skills and experience we're looking for, please submit your application. We welcome applications from all backgrounds and offer a variety of flexible working options.

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