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Telesales Representative

2 months ago

Belfast, United Kingdom Musgrave Full time

About the Role

We are seeking a highly motivated and organized Telesales Representative to join our team at Musgrave Marketplace & Drinks Inc. As a key member of our sales team, you will be responsible for promoting and marketing our product range to new and existing customers, ensuring customer retention and business growth through exceptional customer service.

Key Responsibilities

  • Actively promote and market our product range to new and existing customers.
  • Ensure customer retention and business growth through the provision of exceptional customer service.
  • Make proactive telesales calls to existing and potential customers.
  • Process orders and enquiries over the phone.
  • Inform customers of sales promotions and new product launches.
  • Maximize the distribution of foodservice, retail, and beverages to our client base.
  • Support Business Development Managers with pricing, cold calling, and upselling.
  • Provide administrative support, including logging on our system, opening new accounts, and supporting contract reviews.

Requirements

  • Previous experience working in a busy working environment.
  • Excellent organizational, administrative, and interpersonal skills.
  • Ability to work as part of a team in a fast-paced sales environment.
  • Proficiency in the use of computer packages.

About Musgrave

Musgrave is one of Europe's most successful family-owned businesses with a 140-year heritage in food and brand innovation. We support communities across the island of Ireland and Spain through our 11 market-leading food and beverage brands, including SuperValu, Centra, Frank and Honest, and Musgrave Marketplace.

Our Culture

We operate a Work Smart hybrid working model, allowing you to balance your time between collaborating in the office and working remotely. We are an equal opportunities employer and encourage applications from diverse candidates. If we can make any accommodations to enable you to be your best self during the interview, please let us know.