Telesales Representative

3 weeks ago


Belfast, United Kingdom Musgrave Full time

Job Summary

Job Type: Permanent

Location: Belfast

Contract type: 32 hours per week

Musgrave is a leading family-owned business with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain.

We are expanding our telesales team within Marketplace & Drinks Inc and are seeking a skilled professional to join our team.

Key Responsibilities:

  • Process orders within a timescale to meet customer requirements
  • Ensure accuracy of products keyed and cross-selling of products on promotions and new products available
  • Actively promote and market the Musgrave product range to new and existing customers
  • Ensure customer retention and business growth through exceptional customer service
  • Make proactive telesales calls and take orders/enquiries over the phone
  • Support Business Development Managers with pricing, cold calling, and upselling
  • Provide administrative support, including logging on Remedy and opening new accounts

Requirements:

  • Previous experience working in a busy environment
  • Excellent organisational, administrative, and interpersonal skills
  • Ability to work as part of a team in a busy sales environment
  • Proficiency in the use of computer packages

Musgrave is an equal opportunities employer and encourages applications from diverse candidates. We operate a Work Smart hybrid working model, allowing you to alternate between office and remote work.



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