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Senior Documentation Specialist

1 month ago

Farnham, Surrey, United Kingdom Moffatt & Nichol Full time

About Moffatt & Nichol

Moffatt & Nichol is a leading U.S.-based global infrastructure advisor specializing in the planning and design of facilities that shape and serve our coastlines, harbors and rivers. For the 3rd year in a row, Moffatt & Nichol is Ranked #1 in Engineering News-Record for Marine & Port Facilities in the U.S.

We are actively seeking an experienced Senior Documentation Specialist to join our NextPort software team. As part of the Software Technical Group, this role will be responsible for creating clear, comprehensive documentation and training resources that ensure end-users can fully understand and utilize the product.

Duties and Responsibilities:

  • Documentation Creation: Develop accurate and user-friendly documentation by translating complex engineering material into easily digestible content for end-users.
  • Visual Aids: Collaborate with the Corporate Graphics Department to create intuitive diagrams, infographics, and other visual aids that simplify complex technical concepts.
  • Content Consistency: Ensure consistency across all documentation by adhering to standardized templates, language, and terminology.
  • Organized Structure: Develop and maintain structured documentation that allows users to quickly find the information they need.
  • Training Materials: Produce well-designed training decks and create how-to videos to facilitate user understanding and product adoption.
  • Marketing Collaboration: Leverage your deep understanding of technical solutions to enhance existing marketing content.

Qualifications:

  • Bachelor's Degree in Marketing, English, Communications or related area; required.
  • Proven experience as a technical writer in a software or technology environment; required.
  • Strong ability to translate technical concepts into user-friendly documentation; required.
  • Proficiency in using documentation tools and graphic software; required.
  • Experience creating training materials, including presentations and video content; required.
  • Exceptional attention to detail and organizational skills.
  • Experience working cross-functionally with engineers, graphic designers, and marketing team; required.

Estimated Salary Range: $121,959 to $149,061 based on years of experience, level of education obtained, professional registration, and meeting required qualification in job description.