Onboarding Specialist

3 weeks ago


Telford, Telford and Wrekin, United Kingdom eTeam Full time

eTeam is looking for an Onboarding Specialist to join our team. In this role, you will be responsible for facilitating the onboarding process, ensuring seamless transitions for our clients. To succeed in this position, you must possess excellent communication skills, be highly organized, and able to manage multiple tasks simultaneously.

The salary range for this position is estimated at £60,000 - £70,000 per annum, based on the company's industry standards and the location of the job. This is a hybrid role that requires spending at least two days a week working from our Telford office.

About the Job:

  1. Manage a high volume of cases, ensuring timely completion and meeting service level agreements
  2. Collaborate with internal teams to ensure smooth onboarding processes
  3. Utilize Microsoft applications to track progress and maintain accurate records
  4. Develop and implement processes to improve efficiency and effectiveness

Requirements:

  • Degree in Business Administration or related field
  • Proven experience in case management and customer service
  • Strong analytical and problem-solving skills
  • Able to work independently with minimal supervision


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