Case Management Specialist

3 weeks ago


Telford, Telford and Wrekin, United Kingdom eTeam Full time

eTeam is seeking a skilled Case Management Specialist to join our team. This role will be based in Telford, and the successful candidate can expect a salary of £48,912 per year (134/day, inside IR35, via umbrella). The specialist will be responsible for facilitating the onboarding process, managing cases, and providing excellent customer service.

The ideal candidate will have experience working in a busy administration role and possess excellent organizational skills. They must also be able to manage their case load efficiently, prioritize tasks without supervision, and maintain accurate records. Additionally, they should have a good understanding of Microsoft Office tools, excellent communication skills, and be able to work under constant pressure.

In this role, you will be expected to handle multiple cases simultaneously, ensuring timely completion and adherence to service level agreements. You will also need to communicate effectively with resources, clients, agencies, customers, and internal staff. If you are a detail-oriented individual with strong organizational skills and excellent communication abilities, we encourage you to apply.

Salary: £48,912 per year (£134/day, inside IR35, via umbrella)


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