IT Support Specialist
2 days ago
We are seeking a highly skilled IT Support Specialist to join our team at Post Office Ltd. The successful candidate will be responsible for providing timely and effective technical support to end-users via phone, email, chat, or in-person.
Estimated Salary: £25,000 - £35,000 per annum (dependent on experience)
Key Responsibilities:- To provide technical assistance to users with hardware, software, and network issues
- To troubleshoot and resolve problems using various tools and resources
- To document all support requests, incidents, and solutions in the helpdesk ticketing system
Post Office Ltd is a leading provider of postal and financial services. We are committed to delivering excellent customer service and have a reputation for being a great place to work.
What We Offer:- A competitive salary and benefits package
- The opportunity to work with a dynamic and supportive team
- Professional development and training opportunities
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