Customer Service Representative

4 weeks ago


Wrexham, United Kingdom Pertemps Wrexham Full time
Customer Care Assistant

Are you a people person with excellent communication skills? Do you have a passion for helping others and providing exceptional customer service? We are seeking a Customer Care Assistant to join our team at Pertemps Wrexham.

Key Responsibilities:
  • Handle customer inquiries via phone, email, and in-person, providing accurate information and solutions.
  • Resolve customer requests and issues efficiently, ensuring relevant line managers and team members are kept informed.
  • Maintain a thorough understanding of our products and services to assist customers effectively.
  • Liaise with the sales team and engineers to assist customers with on-site issues, maintenance, and new installation requirements.
  • Accurately input customer orders into our CRM system.
  • Assist customers with order placement, tracking, and modifications.
  • Keep detailed records of customer interactions, feedback, and complaints via our CRM system.
  • Conduct follow-up communications to ensure customer issues are resolved and satisfaction is achieved.
  • Work closely with other team members to ensure a seamless customer experience.
Requirements:
  • GCSEs or equivalent.
  • Previous experience in a customer service role is preferred but not essential.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities.
  • Ability to multitask and manage time effectively.
  • Proficiency in Microsoft Office Suite and customer service software.

We offer a competitive salary and a supportive work environment. If you are a motivated and customer-focused individual, please submit your CV to [insert URL] or call [insert phone number].



  • Wrexham, Wrexham, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or equivalent.Experience in customer service or retail is...


  • Wrexham, United Kingdom BluetownOnline Ltd Full time

    Job Title: Customer Service RepresentativeLocation: WrexhamSalary: £23,750 per annumJob Type: Full-time, part-time, evening & weekend shifts availableAbout Us:We're a dynamic team at BluetownOnline Ltd, and we're looking for a customer-focused individual to join us as a Customer Service Representative.As a Customer Service Representative, you'll be the...


  • Wrexham, United Kingdom Travail Employment Group Ltd Full time

    Customer Service Representative - Permanent £30,0000 per annum Wrexham Industrial Estate with Potential for hybrid work following probation. Monday to Friday 8.30am - 4.30pm We are delighted to be recruiting on behalf of our global manufacturing client for a Customer Service Representative based at their Wrexham site. This is a fast-paced and demanding...


  • Wrexham, Wrexham, United Kingdom BluetownOnline Ltd Full time

    Job Title: Customer Service RepresentativeLocation: WrexhamSalary: £23,750 per annumJob Type: Full-time, part-time, evening & weekend shifts availableAbout Us:We're a dynamic company that values our employees and offers a supportive environment where you can thrive.As a Customer Service Representative, you'll be the face of our company, providing...


  • Wrexham, Wrexham, United Kingdom NECSWS Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at NEC Software Solutions. As a key member of our Discretionary Assistance Fund (DAF) team, you will be responsible for providing exceptional customer service to applicants and stakeholders.Key Responsibilities:Process...


  • Wrexham, Wrexham, United Kingdom Recruit4staff Full time

    {"h1": "Customer Service Executive Opportunity", "p": "Recruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility on the Wrexham Industrial Estate. This is a permanent role with a reputable company, offering a competitive salary and opportunities for training and...


  • Wrexham, Wrexham, United Kingdom Recruit4staff Full time

    {"h1": "Customer Service Executive Opportunity", "p": "Recruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility on the Wrexham Industrial Estate. This is a permanent role with a reputable company, offering a competitive salary and opportunities for training and...


  • Wrexham, United Kingdom Travail Employment Group Ltd Full time

    Customer Service RepresentativeUp to £30,000 depending on experience Wrexham 25 days holiday bank holidays Full time Permanent Potential for hybrid work Monday to Friday 8.30am - 4.30pm Contributory pension On-site parking Excellent career progression Private medical insurance Annual bonus scheme The Role We are currently recruiting for a...


  • Wrexham, Wrexham, United Kingdom Recruit4Staff (Wrexham) Ltd. Full time

    Recruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility. The successful candidate will be offered a competitive salary of £24,683.75 per annum, working Monday to Friday, 9 am to 5:30 pm, with a Saturday rota approximately once every six weeks. This is a permanent...


  • Wrexham, Wrexham, United Kingdom Recruit4Staff (Wrexham) Ltd. Full time

    Recruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility. The successful candidate will be offered a competitive salary of £24,683.75 per annum, working Monday to Friday, 9 am to 5:30 pm, with a Saturday rota approximately once every six weeks. This is a permanent...


  • Wrexham, Wrexham, United Kingdom Recruit4Staff (Wrexham) Ltd. Full time

    Recruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility. The successful candidate will be offered a permanent role with a reputable company, with a salary of £24,683.75 per annum. The working hours will be Monday to Friday, 9 am to 5:30 pm, with a Saturday rota...


  • Wrexham, Wrexham, United Kingdom Recruit4Staff (Wrexham) Ltd. Full time

    Recruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility. The successful candidate will be offered a permanent role with a reputable company, with a salary of £24,683.75 per annum. The working hours will be Monday to Friday, 9 am to 5:30 pm, with a Saturday rota...


  • Wrexham, Wrexham, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Wrexham is seeking Customer Service Representatives to join our team. As a key member of our operational team, you'll be responsible for delivering exceptional customer service and contributing to our success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of our operational...


  • Wrexham, Wrexham, United Kingdom Recruit4Staff (Wrexham) Ltd. Full time

    Recruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility. The successful candidate will be offered a permanent role with a reputable company, with a salary of £24,683.75 per annum. The working hours will be Monday to Friday, 9 am to 5:30 pm, with a Saturday rota...


  • Wrexham, Wrexham, United Kingdom Recruit4Staff (Wrexham) Ltd. Full time

    Recruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility. The successful candidate will be offered a permanent role with a reputable company, with a salary of £24,683.75 per annum. The working hours will be Monday to Friday, 9 am to 5:30 pm, with a Saturday rota...


  • Wrexham, Wrexham, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a highly skilled Customer Service Representative to provide exceptional service to our customers in Wrexham, United Kingdom. As the first point of contact, you will be responsible for handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues efficiently.Key Responsibilities:Handle customer...


  • Wrexham, Wrexham, United Kingdom Severn Trent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...


  • Wrexham, Wrexham, United Kingdom Severn Trent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...


  • Wrexham, Wrexham, United Kingdom NEC Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at NEC Software Solutions. As a key member of our Discretionary Assistance Fund (DAF) team, you will be responsible for providing exceptional customer service to individuals experiencing financial hardship.Key...


  • Wrexham, Wrexham, United Kingdom NEC Full time

    Job Title: Customer Service RepresentativeLocation: Wrexham, UKJob Summary:We are seeking a Customer Service Representative to join our team at NEC Software Solutions. As a key member of our team, you will be responsible for providing exceptional customer service to applicants and clients, ensuring that their needs are met in a timely and professional...