Dining Room Attendant

4 weeks ago


BownessonWindermere, Cumbria, United Kingdom Gilpin Hotel & Lake House Full time

The Gilpin Hotel & Lake House is seeking a skilled Chef de Rang to join their team. As a key member of the restaurant staff, this individual will be responsible for providing exceptional service to guests, ensuring a seamless dining experience from start to finish.

The ideal candidate will possess excellent communication skills, be able to work well under pressure, and have a strong understanding of food safety and hygiene standards. Previous experience in a similar establishment is highly desirable.

Key Responsibilities:

  • Run a section of the restaurant to a high standard throughout the guest's full dining experience
  • Show flexibility and adaptability in working both breakfast, lunch and dinner shifts
  • Set up the restaurant before dinner service according to the table plan
  • Understand the menu and any amendments that need to be made for allergens
  • Communicate guest issues with the management team and the kitchen
  • Process food orders and payments on EPOS
  • Take drinks orders and process them on EPOS
  • Prepare tea and coffee to guest's requirement
  • Present and explain the layout of the wine list to guests
  • Seat guests confidently in the restaurant and explain how the menu works
  • Serve dishes confidently to the guests using the correct explanation from the kitchen
  • Call away dishes to the kitchen in an efficient manner
  • Clear tables with elegance
  • Read guests confidently and understand the table side manner they may be expecting
  • Understand safety procedures and follow them to ensure guests and colleagues are kept safe
  • Represent the restaurant in a positive manner all while on hotel grounds
  • Communicate clearly with guests to manage their expectations and never lie to them
  • Take pride in and look after the uniform provided by Source
  • Set a good example for the commis waiters
  • Have a good understanding of food hygiene and the role it plays in every part of the restaurant
  • Support other team members in their roles
  • Be first aid trained
  • Recognise Love & Laughter guests and treat them accordingly

Requirements:

  • Previous experience in a similar establishment
  • Understanding of food safety and hygiene standards and the ability to follow them strictly
  • Understanding of the importance of allergens and the potential effect that they can have, ensuring that food is safe for customers with food allergies
  • Strong teamwork and communication skills to effectively collaborate with the kitchen team
  • Flexibility to work evenings, weekends, and holidays, as per the demands of the restaurant
  • Food hygiene qualification is essential

Benefits:

  • Canteen
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free or subsidised travel
  • Free parking
  • Gym membership
  • Language training provided
  • On-site parking

Salary: £27,495 to £31,005, with tips of £150 - £230 per month.


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