Housekeeping Room Attendant

6 months ago


Windermere, United Kingdom Holbeck Ghyll Country House Hotel Full time

About Us

Holbeck Ghyll is an award-winning country house hotel featuring 24 beautifully appointed bedrooms set amidst stunning surroundings & views of windermere lake. We pride ourselves on providing exceptional service and maintaining the highest standards of cleanliness and comfort for our guests. Our close-knit team works collaboratively to create a welcoming and pristine environment.

**Job Summary**

Key Responsibilities
- **Cleaning & Maintenance**: Perform thorough cleaning of guest rooms, public areas, and back-of-house areas. Duties include dusting, vacuuming, mopping, and sanitizing bathrooms.
- **Bed Making**: Change bed linens, make beds to a high standard, and ensure rooms are set up according to hotel specifications.
- **Supply Management**: Replenish guest room supplies such as toiletries, towels, and refreshment trays. Monitor and report inventory levels to ensure adequate stock.
- **Guest Interaction**: Provide friendly and courteous service to guests, responding to their needs and special requests promptly and efficiently.
- **Team Collaboration**: Work closely with the housekeeping team and other hotel staff to ensure seamless service delivery and maintain a harmonious work environment.
- **Health & Safety**: Adhere to health and safety regulations and hotel policies, including proper use of cleaning supplies and equipment.

**Requirements**:

- **Skills**: Strong attention to detail, excellent time management, and organizational skills. Ability to work independently and as part of a team.
- **Physical Stamina**: Ability to perform physical tasks such as lifting, bending, and standing for extended periods.
- **Flexibility**: Must be available to work weekends and holidays as needed.
- **Communication**: Good communication skills and a positive, friendly attitude towards guests and colleagues.

**Benefits**:

- Competitive salary
- Training and development opportunities
- Meals on duty
- A supportive and friendly working environment

**Job Types**: Full-time, Part-time

Pay: £11.44-£12.50 per hour

Expected hours: 16 - 40 per week

**Benefits**:

- Cycle to work scheme
- On-site parking

Schedule:

- Weekend availability

Supplemental pay types:

- Loyalty bonus
- Performance bonus
- Tips

**Experience**:

- housekeeping: 1 year (preferred)

Work Location: In person



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