Dining Room Attendant

4 weeks ago


BownessonWindermere, Cumbria, United Kingdom Gilpin Hotel & Lake House Full time

Job Title: Chef de Rang

About the Role:

The Gilpin Hotel & Lake House is seeking a skilled and enthusiastic Chef de Rang to join our team. As a key member of our restaurant staff, you will be responsible for delivering exceptional service to our guests, ensuring a seamless dining experience from start to finish.

Key Responsibilities:

  • Run a section of the restaurant to a high standard, managing tables, orders, and guest interactions.
  • Show flexibility and adaptability in working various shifts, including breakfast, lunch, and dinner.
  • Set up the restaurant before dinner service, adhering to the table plan and ensuring a smooth start to the evening.
  • Understand the menu, including any allergen amendments, and communicate effectively with the kitchen and management team.
  • Process food orders and payments efficiently, using EPOS systems.
  • Take drinks orders and process them accurately, preparing tea and coffee to guests' requirements.
  • Present and explain the wine list to guests, confidently seating them in the restaurant and explaining the menu.
  • Serve dishes confidently, using the correct explanation from the kitchen, and call away dishes efficiently.
  • Clear tables with elegance, reading guests confidently and understanding their table-side manner.
  • Understand and follow safety procedures, ensuring the safety of guests and colleagues.
  • Represent the restaurant in a positive manner, communicating clearly with guests to manage their expectations.
  • Take pride in the uniform provided and set a good example for commis waiters.
  • Support other team members in their roles and have a good understanding of food hygiene and its importance.
  • Be first aid trained and recognize Love & Laughter guests, treating them accordingly.

Requirements:

  • Previous experience in a similar establishment.
  • Understanding of food safety and hygiene standards, with the ability to follow them strictly.
  • Knowledge of allergens and their potential effects, ensuring food safety for customers with food allergies.
  • Strong teamwork and communication skills, with the ability to collaborate effectively with the kitchen team.
  • Flexibility to work evenings, weekends, and holidays, as per the demands of the restaurant.
  • Food hygiene qualification is essential.

Benefits:

  • Canteen facilities.
  • Company events.
  • Company pension.
  • Discounted or free food.
  • Employee discount.
  • Free or subsidised travel.
  • Free parking.
  • Gym membership.
  • Language training provided.
  • On-site parking.

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