Customer Loyalty Manager

17 hours ago


Bracknell, Bracknell Forest, United Kingdom Blu Digital Full time
About the Role

As a Customer Loyalty Manager at Blu Digital, you will play a critical role in driving customer loyalty and retention through effective CRM strategies. You will own the overall CRM strategy, identifying key commercial levers and priorities across CRM channels.

You will be a data-led retention marketer that can execute, lead and deliver CRM strategy. You will be confident dealing with data and providing recommendations off the back of insights.

Key Responsibilities:

  • Develop and execute CRM strategies to drive customer retention and loyalty
  • Collaborate with cross-functional teams to ensure alignment of CRM strategy with overall business objectives
  • Stay up-to-date with industry trends and best practices in CRM

We estimate that this role could offer a salary around £65,000-£85,000 per year, depending on experience.



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