IT Service Transition Manager

3 days ago


Manchester, United Kingdom Exalto Consulting ltd Full time

As a skilled IT professional, you will oversee the delivery and optimization of IT services in a complex environment. Reporting to the Assistant Director of IT and Digital – Operations, you'll be responsible for ensuring that all new services, changes, and functionalities are effectively transitioned into live environments.

This strategic leadership position involves collaborating with senior stakeholders, managing a team, and ensuring alignment with organizational goals and IT strategies. Your work will directly contribute to the success of critical IT programs and initiatives, ensuring they deliver maximum value.

  • Leadership and Strategy:
  • Lead the Service Design and Transition department, driving innovation and fostering a culture of continuous improvement.
  • Provide strategic advice on managing IT programs and projects, ensuring alignment with broader organizational goals.
  • Collaborate with senior leaders and stakeholders to influence decision-making and ensure effective service management practices.

We're looking for a proactive and experienced leader with a strong background in IT service management. You'll bring:

  • A proven track record of delivering high-quality IT services in large, complex organizations.
  • Experience managing teams, budgets, and supplier relationships.
  • Expertise in ITIL frameworks and a commitment to continuous professional development.
  • Exceptional problem-solving, communication, and stakeholder management skills.
  • A degree or significant relevant experience (essential), with ITIL V4 certification or supervisory management qualifications (desirable).

The estimated salary for this role is £85,000 - £95,000 per annum, depending on experience.



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