Patient Service Coordinator
2 weeks ago
Nuffield Health Wessex Hospital, located in West Hampshire, provides a range of specialist services, including Orthopaedics, Ophthalmology, Urology, Women's Health, and Spinal surgery.
Job SummaryWe are seeking a skilled Patient Service Coordinator to work on a bank contract, part-time basis. The ideal candidate will have excellent communication and IT skills, as well as the ability to provide empathetic support to patients and families.
Key Tasks- Provide exceptional customer service, responding to patient queries and concerns
- Manage phone calls, appointments, and other administrative duties efficiently
- Welcome patients warmly, ensuring a positive experience from arrival to departure
- Work collaboratively with colleagues to achieve smooth departmental operations
- Prepare clinical documentation and other administrative tasks accurately
- Previous experience in healthcare administration or reception is highly desirable
- Excellent communication and IT skills are essential for this role
- Ability to remain calm under pressure and handle confidential information discreetly
Our competitive hourly rate is £12.50, dependent on experience, plus access to our pension scheme and discounted gym membership at £15.00 per month.
About Nuffield HealthNuffield Health is the UK's largest independent healthcare charity, committed to delivering high-quality patient care and improving health outcomes.
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