Senior Coffee Shop Manager
3 days ago
We are seeking an ambitious and forward-thinking Senior Coffee Shop Manager to join our team at Costa Limited. As a key member of our management team, you will be responsible for driving sales, profit, and customer satisfaction in our stores.
About the Role:
- You will lead a high-performing team, providing coaching, guidance, and development opportunities to ensure they reach their full potential.
- Manage store operations, including inventory, staff scheduling, and customer service standards.
- Identify opportunities to increase sales and implement strategies to achieve targets.
- Develop and maintain strong relationships with customers, suppliers, and other stakeholders.
- You will also contribute to the development of business plans, budgets, and performance metrics.
Requirements:
- Proven track record of success in a retail or hospitality management role.
- Excellent leadership, communication, and interpersonal skills.
- Able to work effectively in a fast-paced environment and make sound decisions under pressure.
- Degree-level education in Business Administration or a related field (desired).
- Ability to travel between stores and attend meetings as required.
What We Offer:
- A competitive salary of £43,000 - £50,000 per annum (dependent on experience).
- A comprehensive benefits package, including 20-25 days annual leave, pension scheme, and life insurance.
- Opportunities for career growth and professional development within a dynamic and supportive team.
- A fun and collaborative work environment with regular social events and team-building activities.
- Access to exclusive discounts on food and beverages from our partner brands.
Why Choose Us?
We are a global coffee company with a passion for delivering exceptional customer experiences. Our mission is to inspire moments of joy through the best coffee, food, and conversations. If you're passionate about people, customer-centricity, and innovation, we'd love to hear from you
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