Front of House Manager

1 month ago

Newport, Newport, United Kingdom Celtic Manor Resort Full time
Front of House Manager

We are seeking a talented and experienced Front of House Manager to join our team at the Celtic Manor Resort. As a key member of our Management Team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience.

Key Responsibilities:

  • Lead and manage a team of Front of House staff to deliver outstanding service to our guests.
  • Develop and implement strategies to improve service delivery and guest satisfaction.
  • Work closely with other operational Managers to ensure seamless service delivery.
  • Monitor and control costs to ensure profitability.
  • Identify and implement opportunities for growth and development within the Front of House team.

Requirements:

  • Proven experience in a similar role within the hospitality industry.
  • Excellent leadership and management skills.
  • Ability to work under pressure and make sound decisions.
  • Strong communication and interpersonal skills.
  • Passion for delivering exceptional service and creating memorable experiences for our guests.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.
  • The chance to work with a prestigious and award-winning resort.

About Us:

The Celtic Manor Resort is a world-class destination for luxury escapes, business events, and golfing getaways. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests. If you are a motivated and experienced professional looking for a new challenge, we would love to hear from you.

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