Front of House Operations Manager

4 weeks ago

Newport, Newport, United Kingdom The Celtic Collection Full time
Job Title: Front of House Manager

We are seeking a highly skilled and experienced Front of House Manager to join our team at The Celtic Collection. As a Front of House Manager, you will be responsible for leading our front of house team to deliver exceptional guest experiences and ensure that our high standards of service are consistently met.

About the Role:
  • Lead and manage the front of house team to deliver exceptional guest experiences
  • Develop and implement strategies to improve front of house operations and service delivery
  • Monitor and maintain high standards of service quality and guest satisfaction
  • Collaborate with other departments to ensure seamless service delivery and guest satisfaction
  • Manage front of house budgets and resources to achieve business objectives
About Us:

The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales. We are committed to delivering exceptional guest experiences and providing a unique and memorable experience for our guests.

What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A dynamic and supportive work environment
  • Access to training and development programs
  • A chance to work with a prestigious and award-winning company
Requirements:
  • Proven experience in a front of house management role
  • Excellent leadership and management skills
  • Strong communication and interpersonal skills
  • Ability to work under pressure and manage multiple priorities
  • Knowledge of hospitality industry standards and best practices
How to Apply:

If you are a motivated and experienced Front of House Manager looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].

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