Customer Service Representative

4 weeks ago


Honiton, Devon, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a Customer Assistant, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and working collaboratively with your colleagues to achieve sales targets.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs
  • Process customer transactions, handle cash and operate a till
  • Participate in visual merchandising and store displays to create an engaging shopping experience

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career progression and professional development
  • A supportive and collaborative team environment

Requirements

  • Experience working in a fast-paced retail environment
  • Excellent customer service skills and a positive attitude
  • Ability to work flexible hours, including evenings and weekends
  • Basic math skills and ability to handle cash

Why Join Lidl?

Lidl is a dynamic and growing company that values its employees and offers opportunities for career progression and professional development. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.



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