Customer Service Representative

4 weeks ago


Honiton, Devon, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a Customer Assistant, you will be the face of Lidl, providing exceptional customer service and ensuring that every customer receives a warm and welcoming experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and requests in a professional and courteous manner.
  • Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless shopping experience for customers.
  • Proactively identify opportunities to improve customer satisfaction and implement changes to enhance the shopping experience.

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
  • Opportunities for career progression and professional development.

Requirements

  • Experience working in a fast-paced environment, with excellent customer service skills.
  • Flexibility to start a shift early or finish late, with a positive approach to changing priorities.
  • Drive and passion to work hard and make your store a success.

Why Join Lidl?

Lidl is a dynamic and supportive team, committed to providing exceptional customer service and achieving sales targets. We offer a competitive salary, generous benefits package, and opportunities for career progression. If you are a motivated and customer-focused individual, we would love to hear from you.



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