Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a Customer Assistant, you will be the face of Lidl, providing exceptional customer service and ensuring that every customer receives a warm and welcoming experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and requests in a professional and courteous manner.
- Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
- Work collaboratively with colleagues to achieve sales targets and provide a seamless shopping experience for customers.
- Proactively identify opportunities to improve customer satisfaction and implement changes to enhance the shopping experience.
What We Offer
- A competitive hourly pay rate, with additional pay for bank holidays and nights.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
- Opportunities for career progression and professional development.
Requirements
- Experience working in a fast-paced environment, with excellent customer service skills.
- Flexibility to start a shift early or finish late, with a positive approach to changing priorities.
- Drive and passion to work hard and make your store a success.
Why Join Lidl?
Lidl is a dynamic and supportive team, committed to providing exceptional customer service and achieving sales targets. We offer a competitive salary, generous benefits package, and opportunities for career progression. If you are a motivated and customer-focused individual, we would love to hear from you.
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