Restaurant Operations Manager
4 weeks ago
Salary: Competitive
Job Type: Full time
Qualifications:
Management 2 years (required)
Hospitality: 1 year
Assistant Manager
We are seeking an experienced Assistant Manager to join our team at German Doner Kebab in Wolverhampton, West Midlands. As a key member of our management team, you will be responsible for delivering exceptional guest service, driving sales growth, and maintaining high standards of food quality and safety.
Key Responsibilities:
- Implement brand standards and policies to ensure consistency across the restaurant
- Deliver industry-leading guest service, ensuring a unique and memorable experience for our guests
- Manage store operations, including scheduling, employee development, and inventory control
- Monitor and control controllable costs to maintain profitability
- Stay up-to-date with market trends and competitor activity, identifying opportunities to enhance our guest experience
- Lead by example, demonstrating a commitment to our brand values and standards
- Develop and implement training programs to improve team performance and knowledge
- Maintain a secure, safe, and healthy environment for our guests and team members
- Monitor and respond to guest feedback and complaints, ensuring a high level of customer satisfaction
Requirements:
- 2+ years of management experience in the hospitality industry
- Proven track record of delivering exceptional guest service and driving sales growth
- Strong leadership and communication skills, with the ability to motivate and develop a team
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Knowledge of food safety and health and hygiene standards
- Ability to maintain confidentiality and handle sensitive information
What We Offer:
- A competitive salary and benefits package
- Opportunities for career development and advancement
- A dynamic and supportive work environment
- Access to ongoing training and development programs
- A fun and rewarding work environment with a focus on delivering exceptional guest service
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