Product Proposition Lead

4 weeks ago


Hartlepool, Hartlepool, United Kingdom NECSWS Full time
Job Description

We are seeking a highly skilled and experienced Product Proposition Lead to join our Entitlement Services team. As a key member of our team, you will be responsible for developing and implementing new service propositions that meet the needs of our customers.

The successful candidate will have a strong understanding of local and central government services and will be able to lead and motivate internal project teams, clients, and third parties to deliver high-quality services.

You will work closely with our Account Management team and customers to understand their needs and develop tailored service propositions. You will also be responsible for marketing and communications, internal staff communications, and project management.

We are looking for someone with excellent interpersonal, communication, and organisational skills, as well as a solid knowledge of local and central government services. If you have a strong track record of delivering high-quality services and are passionate about making a difference, we would love to hear from you.

Key Responsibilities:
  • Develop and implement new service propositions that meet the needs of our customers
  • Lead and motivate internal project teams, clients, and third parties to deliver high-quality services
  • Work closely with our Account Management team and customers to understand their needs and develop tailored service propositions
  • Market and communicate our services to internal and external stakeholders
  • Manage projects from start to finish, ensuring timely and within-budget delivery
Requirements:
  • Strong understanding of local and central government services
  • Excellent interpersonal, communication, and organisational skills
  • Ability to lead and motivate internal project teams, clients, and third parties
  • Strong knowledge of marketing and communications principles
  • Ability to work in a commercially astute way, making considered decisions based on an understanding of the facts and commercial perspective


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