Hospitality Team Leader
5 days ago
Job Title: Hospitality Team Leader
We are seeking a highly motivated and experienced Hospitality Team Leader to join our team at Genting Casinos. As a key member of our management team, you will be responsible for ensuring the smooth operation of our bar and restaurant, supporting and motivating our colleagues to deliver exceptional customer service.
Key Responsibilities:
- Ensure compliance with company standards, food health and hygiene procedures, and legislation and licensing laws at all times.
- Manage and develop team members effectively, promoting a customer-focused attitude.
- Adopt a positive and flexible attitude to changing priorities and procedures, including shift changes.
- Promote sales awareness within the department and maximize sales opportunities.
- Maintain bar and restaurant stock levels as required.
- Self-motivated, driven, and passionate about delivering high-quality service to our customers.
- Able to work under pressure in a busy environment.
- Previous supervisory experience in a busy bar is essential.
- Flexible and able to work a variety of shifts, including night shifts and weekends.
What We Offer:
As a Hospitality Team Leader at Genting Casinos, you will enjoy a competitive salary, opportunities for career development, and a range of employee benefits, including:
- Company-funded benefits, including private GP helpline, discount portal, pension scheme, life assurance, and employee assistance program.
- Flexible benefits, including health cash plan, critical illness cover, dental insurance, travel insurance, and health screening.
- Recognition and rewards, including career development opportunities, Genting Academy, long service awards, staff social fund, and annual company Christmas present.
About Us:
Genting Casinos is one of the UK's most popular leisure businesses, delivering outstanding service to our customers in our casinos nationwide. We are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace.
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