Interim Internal Communications Specialist

4 weeks ago


Basingstoke, Hampshire, United Kingdom Automobile Association Full time
Internal Communications Manager - Road Operations

As we continue to expand, diversify, and modernise, we're seeking an experienced Internal Communications Manager to play a key part in our success on our exciting motoring journey.

About the Role

This is an exciting opportunity to join our team as an Internal Communications Manager, where you'll be responsible for developing and delivering internal communications and engagement with a primary focus on our patrol network and frontline colleagues.

Key Responsibilities
  • Communications Planning: Plan and deliver effective communication activity to engage colleagues in The AA's vision and priorities, aligned to broader organisational goals.
  • Strategic Advisory: Offer communication guidance to the leadership team, promoting best practices and strategic alignment.
  • Storytelling: Collaborate on the internal communications strategy for Roadside Operations and translate priorities into meaningful concepts for Road Operations colleagues.
  • Campaign Management: Plan and deliver campaigns and events that communicate The AA's vision and priorities to the Road Operations team.
  • Campaign and Event Execution: Plan and deliver campaigns and events that illustrate The AA's vision and priorities, supporting internal events including patrol roadshows, leadership events and The AA annual awards.
  • Performance Analysis: Assess communication efforts, identify engagement trends, and recommend strategies for improvement.
  • Operational Communication Management: Lead the end-to-end process of patrol messaging, including content creation, approval, and distribution, adhering to established communication protocols.
What We Offer
  • 25 days annual leave plus bank holidays + holiday buying scheme
  • Worksave pension scheme with up to 7% employer contribution
  • Free AA breakdown membership from Day 1 plus 50% discount for family and friends
  • Discounts on AA products including car and home insurance
  • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
  • Company funded life assurance
  • Diverse learning and development opportunities to support you to progress in your career
  • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family


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